By: Jesse Richards, Work and Travel Summer 2014 Ambassador Scholar 

Jesse is a Work and Travel participant from Jamaica, working at Jumpin Jakes in Maine. In his first blog post, read how he has a great time working in Maine. 

There is never a dull day working at Jumpin Jakes. As a Store Clerk/Cashier/Cook at Jumpin Jakes Seafood Market, I am always busy ensuring that customers are served and everything runs smoothly. My job duties include serving customers, preparing and cooking tasty lobsters, handling deliveries, fulfilling call-in orders, plus other house-keeping duties. Usually when I arrive at work, the first thing I do is to check my display booth to ensure that all the seafood products are being displayed properly. A typical work-day can be very busy and I have to always be thinking on my feet. I find this aspect of the job exciting. This is mainly because I like to be kept busy and I like to always be a step ahead in terms of preparation. I like to always be prepared for my duties because I have to ensure that the business is being run efficiently.

Another aspect of my job includes constant direct interaction with customers. I absolutely love this part of my job! I get to meet people from all over the world…and also a lot of French Canadians. 🙂 Given my interaction with French speaking individuals, I’m compelled to learn a bit of the French language in order to serve them better. Customer service is very important to the success of the business and I think I’m doing a good job at that. This aspect of my job significantly contributes to my professional development. Direct customer interaction and service is new to me, and I appreciate the entire experience.

Work can be stressful at times due to the regular and unexpected duties that arise each day. Nevertheless, the entire work experience is very rewarding. I especially love to see when a customer returns to comment on the excellent service they receive from my colleagues and me. The excellent service influences the customers to leave a tip…and that leaves a smile on my face. 😀

Did I mention Java Jakes? Yes, sounds like some coffee’s a brewin’. The coffee shop is a rather interesting place to work also. This is also part of the Jumpin Jakes business. Java Jakes is a coffee shop adjacent to the Seafood market. There is a wide variety of products that I must be able to provide customers with. There is nothing like preparing a customer’s morning coffee. Whether you’d like the famous Jake’s Blend, hazelnut, coconut, French roast…whatever your taste is, you can get it at Java Jakes!

Working at Jumpin Jakes is one of the best decisions I could have made, and I am very grateful for the overall experience I am having here in Maine at Jumpin Jakes. Hey, you should stop by one day and enjoy a delicious meal at the restaurant. No, I am not being paid to advertise; I eat my lunch at Jumpin Jakes every day and I thoroughly enjoy each meal 🙂 So, if you want breakfast and a morning coffee, or if you’d like some seafood to take home to prepare, stop by Jumpin Jakes and I’d be happy to serve you.

Au revoir! 😉

 If you are interested in hearing more about Jesse’s work life adventures, check out his video below!